These terms of delivery apply to the realization, the contents and the compliance with all contracts entered into between the buyer and XPat Media.
In the terms of delivery the buyer is defined as: the natural or legal person who has placed an assignment with XPat Media for the delivery of goods.
The periods of delivery quoted by XPat Media are to be considered an approximation. Any exceeding of this period does not give the buyer any right to compensation.
The goods delivered by XPat Media remain her property until all her claims have been paid. The risk related to the goods passes to the buyer on the moment of delivery.
Without prejudice to her other rights, XPat Media has the right, in the case of circumstances beyond her control, to suspend the carrying out of an order, or to dissolve the agreement without intervention of the courts, which she is to inform the buyer of in writing and as a consequence of which she will owe no compensation.
Only Dutch law is applicable to any agreements entered into by XPat Media and a buyer. All disputes will only be brought before the Dutch court that has jurisdiction over the dispute at hand.
Hollandbooks.nl will never share any of your personal information (your name, address, e-mail, phone number, etc) with any third party (meaning any person or organization not connected to Hollandbooks.nl). Your information will only be used for the purpose of processing your orders and contacting you about your orders. If you have given us permission to contact you for other purposes, you may also receive e-mails about Hollandbook.nl news and information. Other than as part of an order process, we make no effort to identify users of our site. No identifying data are disclosed to any third party for any purpose. Data that we collect are used only for service administration. Cookies are only used to hold information relating to current navigation within the site or to provide extra help to first time visitors and optionally to store your password. Our Payment Service Proverder (PSP) Ogone is a secure website and guarantees the safe transfer of your information through the Internet.
If you have a complaint about a product, delivery or service of HollandBooks you can make your complaint by phone, e-mail, letter or fax. We can take your complaint quickly in treatment if you mention:
You will receive a reply within 3 office days.